- Oct 05, 2015 Applies to: Office 2011, Office 2011 Home and Business Edition, Word 2011, Excel 2011, PowerPoint 2011, Outlook 2011, Office for Mac Standard 2011 Edition, Microsoft Office for Mac Home & Student 2011, and Microsoft Office for Mac Academic 2011 Known issues for installation of Office 2011.
- Apr 23, 2019 If you are still experiencing Mail app keeps crashing with El Capitan or similar problems, consider re-installing the app into your Mac. Or set-up a visit (or chat) with Apple Support, at an Apple Store, via telephone, or online. Use Mail Preferences to Your Advantage Close the Mail app.
If you're one of the users who upgraded OS X to El Capitan last week and are having issues with Outlook 2011, you're in luck: Microsoft has released a fix for the show-stopping bug affecting Outlook 2011 for Mac. The Microsoft KB article (KB 3098396) describes how the bug caused Outlook to hang whenever it attempted to sync online with email servers:
Shortly after you start Microsoft Outlook for Mac 2011 on Mac OS X El Capitan (version 10.11), Outlook hangs when it tries to sync with the server. The Spinning Wait cursor is displayed, and the application status is displayed as 'Not Responding.'
Outlook 2016 for Mac Freezes (OS X El Capitan) Just upgraded to Outlook 2016 as part of the new Office 2016 for Mac package. Running Public Beta of OS X El Capitan (10.11). Outlook freezes (pinwheel) and I'm forced to Force Quit Outlook as a result. There is mention of an increased level of security in El Capitan again a certain TLS vulnerability called 'Logjam.'
The issue did not affect offline users, however this would obviously leave Outlook's functionality severely crippled. Thankfully the patch appears to resolve the issue and is much better than Microsoft's advice prior to this update, suggesting users roll back to OS X Yosemite.
Despite Office for Mac 2011 receiving a patch, Office 2016 for Mac still has serious bugs itself including the apps crashing. Microsoft told MacRumors they are working on a fix:
'We know that some users of Office 2016 for Mac are experiencing issues as a result of upgrading to Mac OS X 10.11 El Capitan. We are actively working with Apple towards resolution.'
Users can download the Office for Mac 2011 14.5.6 Update (113.4 MB) via Microsoft AutoUpdate or in a package at Microsoft Support.
Outlook For Mac Hangs With El Capitan Download
Source: Microsoft Support via MacRumors
How do I set up my mailbox in Outlook 2011 on a Mac?
How long will it take me?
- Around 10 minutes
What will I need?
- A mailbox. How can I create a mailbox?
- Your mailbox username and password. Where can I find these details?
- Your mailbox settings.Where can I find these details?
- A copy of Outlook 2011. Where can I download my free copy?
- OS X El Capitan (10.11)
Video guides
- Setup A Fasthosts POP/IMAP Mailbox On Outlook 2011 For Mac.
Get El Capitan Os On Mac
Step 1
Open Outlook 2011 on your Mac
Step 2
If you are setting up your first Mailbox, select Add Account.
Step 3
If you already have an email account setup, you will need to select Tools > Accounts...
Step 4
Select E-mail Account
Step 5
Enter the following:
- E-mail address : Enter the full email address of the mailbox you are setting up.
- Password : Enter the mailbox password.
- User name : Enter the full email address of the mailbox you are setting up.
- Type : IMAP
- Incoming server : mail.livemail.co.uk
- Override default port : Yes
- Port : 993
- Use SSL to connect (recommended) : Yes
- Outgoing server : smtp.livemail.co.uk
- Override default port : Yes
- Port : 465
- Use SSL to connect (recommended) : Yes
Step 6
Click Add Account
Finished
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when an update is made to this article. This article was last updated on 16/01/2019 08.30 AM